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Celebrating Excellence: House of Harley-Davidson's Back-to-Back Gold Premier Service Awards

Kevin "Elvis" Vaughn

Dear Valued Customers,

At the House of Harley-Davidson, we are thrilled to announce an achievement that fills us with immense pride and gratitude: our Service Department has been honored with the prestigious Gold Premier Service Award for the second consecutive year. This remarkable accomplishment is a testament to the dedication, expertise, and unwavering commitment of our entire team, led by our Parts & Service Director, Alex Vogel.

What does this mean for you, our valued customers? It means that when you trust us with your Harley-Davidson motorcycle, you can rest assured that it is in the most capable hands from the moment we pick it up until the moment it's back in your driveway or garage. Our Gold Premier Service Award signifies not only our commitment to excellence but also the exceptional quality of service you can expect every time you visit us.

But we're not stopping here. We are constantly striving to improve and grow, ensuring that our Service Department remains at the forefront of industry standards. Already, we are setting our sights on earning this prestigious award for the third consecutive time—an achievement that would be truly extraordinary.

We want to take this opportunity to express our heartfelt gratitude to you, our loyal customers, for entrusting us with your Harley-Davidson motorcycles. Your faith and trust in us drive us to continually raise the bar and exceed your expectations. We are deeply honored to serve the greater Milwaukee and southeastern Wisconsin riding communities, and we look forward to continuing this journey with you for many decades to come.

None of this would be possible without the visionary leadership and unwavering support of Jeff Binkert, our Dealer Principal. Jeff's commitment to excellence and customer satisfaction has been a driving force behind our success. His belief in fostering a supportive, team-oriented culture has empowered our staff to think innovatively and deliver exceptional service consistently. 

As we celebrate this milestone, we invite you to join us in recognizing the incredible achievement of our Service Department and the entire House of Harley-Davidson team. Together, we are writing the next chapter of our story—one of excellence, dedication, and unparalleled service.

Thank you for being a part of our journey.