Summary Description
- Set-up and maintain an appealing retail environment and assist customers with their shopping and purchase of merchandise.
Key Result Areas
- Customer Service
- Retail Sales of General Merchandise
Major Duties and Responsibilities
Customer Service:
- Provide excellent customer service to all of the dealership’s customers.
- Greet customers immediately, in a courteous and friendly manner.
- Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any sales, specials, or new merchandise to customers.
- Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
- Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
- Notify customers when special orders or back-ordered items are received.
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
Retail Sales of General Merchandise:
- Provide prompt and accurate service at cash register.
- Stock newly received product on showroom floor.
- Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.)
- Assist with set-up, organization, and staging of special events.
- Create well-organized presentations, which appeal to our customers.
- Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
- Continuously maintain showroom product availability by stocking shelves and displays
- Maintain update customer mailing lists within customer database - Talon
Other Duties:
- As assigned.
Supervisory Responsibilities
- No Supervisory Responsibilities
Commitments
- Treat all employees and customers fairly, courteously, and with dignity.
- Be prompt and available for flexible scheduling.
- Demonstrate professionalism in providing customer service.
- Accept direction, follow instructions and work well with others.
Qualifications & Job Requirements
- Must have ability to get along with broad customer base.
- Schooling or experience in merchandising and retail sales preferred.
- Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
Physical Demands
- Must have the ability to stand and walk the sales floor for most of the day.
- Frequently required to bend, stoop, crouch, reach, and lift 30 lb. of merchandise.
Working Conditions
- Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.
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Job Description
The House of Harley-Davidson is seeking a full-time (some weekends) Service Shop Driver that will be working in a dynamic team environment. Come join the biggest, busiest dealership group in Wisconsin.
- Help Maintain Productivity-
- Assist in uncrating of new motorcycles
- Deliver motorcycles to front of service when customers arrive for pick up
- Cleaning Trucks/Trailers prior to events and heavy traffic
- Deliver / Pick-up Motorcycles / Parts
- Safe and reliable transport of ALL motorcycles
- Pick up of dealer-located parts Dealership Assistance
- Assist with setup and take down of equipment for events - may require lifting 75-100 lbs
- Assist with seasonal outdoor projects/assignments
- May be asked to perform other duties or tasks to support the dealership
Required experience:
- Must have valid driver’s license with motorcycle endorsement ·
- Must have the ability to move and operate motorcycle safely.
- Pay based on experience -
- Must have experience in driving a Truck and Trailers up to 32ft in length. -
- Must be able to move/ride motorcycles weighing in excess of 700 libs.
Plus full benefits 401(k), health and dental insurance, PTO, and more.
Job Description
House of Harley is looking for a talented, reliable Service Technician. The Service Technician will be required to perform a variety of tasks within the Service department both alone and in groups. Tasks may include but are not limited to completing maintenance, diagnosing issues, repairing customers’ motorcycles accurately and efficiently, communicating with service writers, and setting up new motorcycles. Additional work duties and tasks may be assigned as needed or required. Work will primarily occur at House of Harley, with some work at outdoor booths or off-site locations during events. This position will occasionally require extended work hours and weekend availability.
At the House of Harley-Davidson, we value our customers and team members. We invest in the future of our staff with continued education as well as a full benefits package. Contact us today to learn more about this exciting opportunity.
Benefits:
- Industry-Leading Compensation
- Outstanding Dealership Culture
- Paid Time Off
- Comprehensive Paid Training
- Medical, Dental, and Vision Insurance
- Colonial Life Benefits Available
- 401K with Company Match
- Employee Discounts
Job Description
If you're tired of that daily grind and you’re looking for a long-term career—one where you get to come to play with the best toy made for adults—then you have found the right listing! Even if you “haven’t done it before,” don't be afraid to take a chance and apply today. We are looking for talented, hardworking, customer-focused individuals who want to be a part of a winning team.
At the House of Harley-Davidson, we value our customers and team members. We promote from within and offer incentives and benefits not typically associated with commissioned sales positions. Contact us today to learn more about this exciting opportunity.
Benefits:
- Industry-Leading Compensation
- Outstanding Dealership Culture
- Paid Time Off
- Comprehensive Paid Training
- Medical, Dental, and Vision Insurance
- Colonial Life Benefits Available
- 401K with Company Match
- Employee Discounts